The old model waits for something to break and bills you to fix it. The incentive is backwards. Our model is flat per-user pricing — we make money when your IT doesn't break, so prevention is the whole game: 24/7 monitoring, automated patching, hardware lifecycle tracking, and issues fixed before you feel them.
Managed IT · Triangle & Carolina Core
Your IT department. Managed, monitored, handled.
Everything a great internal IT team would do — monitoring, maintenance, support, security, strategy — delivered by a local NC team at a predictable per-user price.
The model
Proactive, not break-fix
What's included
A complete IT department, for a fraction of one
- 24/7 monitoring & alerting
- Patch management
- Asset & lifecycle management
- Backup management
- Vendor management
- Documentation
- 9x5 helpdesk
- Full 16-control security stack
- Quarterly business reviews
Who it's for
5–500 employee businesses in the Triangle and Carolina Core that have outgrown “the IT guy” but can't justify (or find) a full internal team.
It also works alongside an internal IT person who needs backup and after-hours coverage.
- Outgrew one-person IT
- 5–500 employees
- Triangle & Carolina Core
- Co-managed with your internal IT
FAQ
Managed IT questions, answered
Break-fix waits for something to break and bills you to fix it — the incentive is backwards. Managed IT is a flat per-user price, so we make money when your IT doesn't break. Prevention is the whole game.
Often yes, as co-managed IT. We back up your internal person with after-hours coverage, a full security stack, and specialist skills, so they're not a single point of failure.
We document your environment, take over monitoring and patching, secure the gaps, and hand your team a single place to get help — typically measured in weeks, not months, with zero downtime.
Per user, based on your tier. Published rates apply to teams of 50+ users; smaller teams get a custom quote. Device mix and compliance needs are confirmed on the consult for an exact number.
Ready for IT that just works?
Book a free 30-minute consult. We'll review your setup, flag your risks, and give you an exact per-user price — useful whether you hire us or not.
Book a Meeting
Prefer now? Call (984) 287-7832 or take the free health check