Say goodbye to
IT downtime.
Enterprise-grade security and managed IT for small and mid-sized businesses across the Triangle and Carolina Core — real humans, a 20-minute response target, and 90% of issues resolved the same day.
One partner. Every IT need. Zero finger-pointing.
Support, security, cloud, and AI — delivered by one accountable local team.
Cybersecurity
EDR, 24/7 MDR, ITDR, email security, and an AI-powered SOC watching your business around the clock.
See the security stackHelpdesk & Support
Real humans on a 9x5 helpdesk who answer fast, fix 90% of issues the same day, and speak plain English.
How support worksManaged IT
Proactive monitoring, patching, and lifecycle management — problems fixed before you feel them.
What's includedCloud & Microsoft 365
We manage AWS, Azure, Google Cloud, Microsoft 365 and Google Workspace — and run our own high-performance cloud with advanced security and predictable pricing.
Explore cloudBackup & Disaster Recovery
Tested backups and a rehearsed recovery plan — one bad day never becomes a bad month.
Recovery planningAI Services
AI employees, AI CRM, voice agents, and automation — a complete AI growth solution for your business.
AI for your businessNot your typical IT provider
Most SMBs settle for reactive break-fix support. Here's the difference.
Typical IT support
- Waits for things to break, then bills you
- Security = antivirus and hope
- Days-long ticket queues
- Pricing hidden until the sales call
- One overworked "IT guy"
- Jargon instead of answers
SMB IT Support
- 24/7 SOC monitoring catches issues before you notice
- 16-control security stack with AI SOC in every plan
- 20-minute response target, 90% same-day resolution
- Package pricing published right on this site
- A full team: helpdesk, SOC, NOC, vCIO, vCISO
- Plain English, always
Start with security. Scale to everything.
Every tier includes everything below it. Per-user pricing, exact quote in one 30-minute call.
Security Essentials
- EDR + 24/7 MDR
- AI SOC & ITDR
- Email & cloud data security
- Email DLP & email encryption
- Patch management
- Awareness training + phishing sim
- Dark-web & attack surface monitoring
- Web & network security (DNS)
MSP Pro
- Everything in Security Essentials
- 9x5 helpdesk support
- User management (AD, M365, Google Workspace)
- 20-minute response target
- 90% same-day resolution focus
MSP Ultimate
- Everything in MSP Pro
- Active threat hunting
- Forensics & investigation
- Backup management
- Proactive monitoring
- Issue prevention & tuning
- Network management
- Server management
- Storage management
- Third-party vendor coordination
MSP Elite
- Everything in MSP Ultimate
- 24/7 helpdesk
- 24/7 NOC
- vCIO — strategy & budgeting
- vCISO — security leadership
Published rates apply to teams of 50+ users. Smaller teams welcome — custom quote on the call.
| Capability | Security Essentials | MSP Pro | MSP Ultimate | MSP Elite |
|---|---|---|---|---|
| EDR + 24/7 MDR + ITDR + AI SOC | ✓ | ✓ | ✓ | ✓ |
| Email & cloud data security | ✓ | ✓ | ✓ | ✓ |
| Email DLP & email encryption | ✓ | ✓ | ✓ | ✓ |
| Patch management | ✓ | ✓ | ✓ | ✓ |
| Awareness training + phishing simulator | ✓ | ✓ | ✓ | ✓ |
| Dark-web + attack surface monitoring | ✓ | ✓ | ✓ | ✓ |
| Web & network security (DNS) | ✓ | ✓ | ✓ | ✓ |
| 9x5 helpdesk support | — | ✓ | ✓ | ✓ |
| User management (AD, M365, Google Workspace) | — | ✓ | ✓ | ✓ |
| Active threat hunting | — | — | ✓ | ✓ |
| Forensics & investigation | — | — | ✓ | ✓ |
| Backup management | — | — | ✓ | ✓ |
| Proactive monitoring | — | — | ✓ | ✓ |
| Network, server & storage management | — | — | ✓ | ✓ |
| Third-party vendor coordination | — | — | ✓ | ✓ |
| 24/7 NOC | — | — | — | ✓ |
| 24/7 helpdesk | — | — | — | ✓ |
| vCIO + vCISO | — | — | — | ✓ |
Not sure where to start? Take the free 3-minute IT health check and we'll recommend a tier.
Switching is easier than you think
Book a 30-min consult
Tell us what's broken, slow, or worrying you. We listen first — no pitch deck.
Get your plan & exact price
A clear tier recommendation with a fixed per-user price. No pressure.
We handle the move
Migration, documentation, onboarding — handled for you, in weeks, not months.
Proudly serving North Carolina
Local techs across the Triangle and the Carolina Core — onsite when you need us, remote when you don't. Statewide coverage for distributed teams.
Questions we hear every week
Our target is first response within 20 minutes during business hours, with 24/7 SOC monitoring around the clock. 90% of issues are resolved the same day.
No. Our packages are built per-user, so a 5-person office gets the same enterprise security stack as a 500-person company — priced for its size.
We handle the entire migration — documentation, credentials, device onboarding — typically measured in weeks, not months, with zero downtime for your team.
Your systems are watched 24/7 by an AI-powered security operations center that detects and responds to threats in minutes — backed by human analysts.
Our agreements are flexible and transparent — we'd rather earn your business than lock you in.
Ready for IT that just works?
Book a free 30-minute consult. We'll review your setup, flag your risks, and give you an exact per-user price — useful whether you hire us or not.